Valley Medical Plaza Ambulatory Surgical Center specializes in ophthalmology, offering expert care in cataracts and LASIK procedures. Their dedicated team is committed to providing high-quality surgical services in a comfortable environment.
At their center, patients can expect a streamlined experience with personalized care from their skilled professionals. They prioritize your comfort and safety throughout the surgical process. Their state-of-the-art facilities ensure you receive the best possible outcomes.
We got checked in for a 9am appointment but waited for over an hour and they never called us in to be seen. When I asked the receptionist (who took my mom's name and checked us in) he proceeds to look over the check-in sheet confused because apparently my mom had no appointment that day. But they were the ones who scheduled the appointment, and even texted us two days before as a reminder with a pre-check-in link. Receptionist should have done their jobs better too. He could have told us at check-in but didn't say anything. Wasted over an hour waiting for nothing.
I've been trying for 3 days to get through on the phone. It's always constantly busy. Either get more lines or have an answering service.
The wait time is ridiculous. It seems to me they either squeeze to many patients in on a given day out of greed. Or they can't do their job out of incompetence. Worst experience ever. I recommend you dont listen to them when they say your dyalsis center said for you to make an appointment with them. Dont let that hold you to this bad quality of care. Call your doctor and ask for a new place to check your cathther, fistula or whatever it is you come here for. Do not come here
My mom complained that they keep changing appointments and she was going to go to a personal vascular Dr instead of them, so they then give her an appointment for next day for 10am she tells them she has 1:55pm appointment with other Dr they tell her she’ll be out in time. It’s 2:01 and she’s still waiting for my Dad because they didn’t start procedure until after 1, after they were waiting over 3 hrs. She’s now missed her appointment because they just lied to her that she’d be out in time so she wouldn’t go to another Dr who gives quality care.
Everyone is very nice and all but the wait time is so very long for some reason. After being called to the back you wait even more time. Keep your appointment day open, you will be here awhile.
They specialize in cataract surgery and LASIK procedures to improve vision.
The LASIK procedure typically takes about 15 minutes per eye.
Recovery from cataract surgery usually involves a few days of rest and follow-up visits to ensure proper healing.
1680 East Herndon Avenue, #101, Fresno, CA 93720