West Michigan Surgical Center

Spent a few days talking to my insurance company and the facility to nail a cost down. When I got the bill it was significantly higher than what was quoted. My surgeons office told me the cpt code was supposed to be billed with a modifier but the facility which quoted me with the modifier is saying they can't do that now??? If your surgeon uses this facility ask them to switch facilities or find a surgeon that uses a facility that doesn't have shady practices.

Just had left foot surgery and they were awesome! All my people were fabulous at taking care of me and putting me at ease! Thanks to Tracy in Pre-Op, Tara in Intra-Op, and Jenny in Recovery! A special thanks to my anesthesiologist, Jenny, for being so nice and the noticing of my CPTSD/PTSD and asking if there was anything she specifically could do to help me stay calm! Also thanks to my surgeon, Dr Richard Seiler! You all rock!

WMSC exceeded our expectations! Our entire experience throughout was nothing but positive. Our twins had tubes done here, and while it's a pretty routine procedure, they still made us feel extremely comfortable and welcomed, and we were assured that they would take great care of our babies. The facility is very clean, and the staff is beyond friendly, helpful, and knowledgeable. Dr Orton was so calm and kind. They even called to check in on us the next day. Thank you all!

If I could give this place and the experience 0 stars, trust me, I would. 1 star is more than they deserve. This place was a traumatizing joke of "professional" setting. I suggest that since you have parents coming from hours away, having to arrange time with work and child care to have my son taken care of, for you guys to have given me bad information, then tried to gaslight me like I heard them wrong when it was their nurses' lack of care for their job to do it correctly. Will never return, I'd rather die waiting to get in elsewhere than to come back to these incompetent, weird, harassing behaviors.

Amazing. Super clean facility, the front office staff was very welcoming and kind. Dr. Strabbing was professional and took great care of me. My Anesthesiologist answered all my questions and explained everything very well as did my doctor and nurses. My two nurses specifically, Jessica and Heather were super kind and made me feel comfortable. They were very caring overall and made my visit very enjoyable for a surgery. And they were done in a timely fashion. Jessica was very pleasing:). Would recommend this facility to anyone and everyone that needs their services! Keep up the great work!