Surgery Center At Grove Creek

In October 2025, we visited the Surgery Center at Grove Creek in Pleasant Grove, Utah. A relative needed surgery to fix a broken bone in the right foot. The staff was professional and provided good care. The operation was successful and now we are in the beginning of the recovery process. We were satisfied with the care that we received at the Surgery Center at Grove Creek.

Each staff member goes above and beyond their duties to make each patient (As well as your significant other) feel relaxed and comfortable. Because it’s a fairly small facility, it’s also fairly quiet. The nurse’s station is right outside the curtains, so so whenever you need to push the button, they respond very quickly.

Could not have been more pleased by the care I was given by the staff before, during, and after my surgery. Very clear instructions. Very attentive care, warm, pleasant, personable. Enrique was amazing checking in on my needs and making sure I was ready for surgery. I would recommend them to anyone.

I have never left a public negative review in my life, but the billing department's process/procedures for the Surgery Center at Grove Creek are a disaster. I have been calling once a week for 2 months trying to obtain a refund from an overpayment for a surgery 5 months ago. Have been told multiple times that someone will call me back and provide an update and they never do. I always have to call back in. Today I was just told that the refund request is going to the CEO for approval. This isn't some unusual or out of the ordinary situation. My insurance paid more of the bill than originally anticipated they would pay after it was submitted to them, and grove creek simply needs to refund me the difference between what they had me pay them upfront and what I actually owed after insurance made payment. Hours have been waisted due to their poor refund procedures and lack of follow up.

The surgery and care I received at this facility was great, but the billing has been a complete nightmare. Even though the center is out of network, I was ASSURED that I would be billed as though the center was in network. I called to confirm this twice before surgery as well as the day of surgery. I received a bill for $11k. I didn't account for the anesthesiologist also being out of network which also hurt financially. After spending HOURS on the phone with my insurance company, there's no actual way to actually determine what the amount I owe is. And now, I have paid almost $1000 and was told today by my insurance that I shouldn't have paid anything. It feels like I've been a victim of a scam. This has been such a headache to deal with and I'm frustrated that I didn't follow my instinct. I do not recommend this surgery center due to their shady billing methods and false promises. I have wasted so many hours trying to sort this out and if I could do it all over again, I simply would have gone to a facility that's ACTUALLY in network. Having surgery here was a huge financial mistake.