Roanoke Ambulatory Surgery Center

My husband had surgery today, and I can’t praise the nursing staff enough for how attentive and supportive they were. My husband wasn’t coming out of anesthesia well. He couldn’t wake up and when he did, he threw up multiple times. Dawn, his post-op nurse was AMAZING! She was super quick to get nausea meds in his IV and checked on him often afterwards. There was another nurse who helped out a ton as well. I didn’t get her name, but she was extremely kind and attentive as well. I hope these nurses get the recognition they deserve. Thank you for taking such great care of my husband!

The first nurse that prepped me wasn’t so pleasant. I was assigned an anesthesiologist but she never was present in the procedure room. However, I was placed with the best team of care in the procedure room, recovery room, and with the discharge process. The nurses treat you like family. I want to give a special thanks to Julie, Jan, Cindy, Kelly, and also Dr. Vanderlinden. You are all awesome! 👏 ❤️

Accompanied a friend here for surgery. All staff were kind and caring, especially the nursing pre/post surgical staff. All my friends needs were met with efficiency and a kind attitude and smile. The atmosphere in that area was one of calmness and reassuring comfort. The general waiting room staff were not as receptive. Staff were not impatient, but all were all business, giving that area a more controlling and cold feel. The digital board of patient progress throughout the stay was helpful, but not entirely accurate, as when I was called to the recovery area, the board indicated surgery was still in progress. The physician/surgical progress was running behind, and we were informed of that, but stayed for 5 hours total for a half hour to hour anticipated surgical procedure. Overall, I would recommend this practice within Lewis Gale Clinic for the surgical skill and caring efficient nursing staff. 4/7/23 Accompanied a patient for a procedure at Blue Ridge Surgery and experienced nothing but professionalism, medical knowledge, friendliness, timeliness, comfort and efficiency. All aspects of this medical experience flowed smoothly, and the patient was in and out in a timely manner. Updated from 4 to 5 stars! Post procedure nursing care was exceptional. (I was not allowed for pre procedure care). Only thing I noted was the patient who I accompanied was never listed on the digital waiting room monitor, but the procedure was fast. Great care received.

I would like to take the time to thank Dr Steen’s office for making my wife’s first Colonoscopy a great experience, the entire staff from the office receptionist to the nurses, surgical tech’s and Dr. Steen were all tremendously great at making my wife’s feel very comfortable and assured that every question was answered to the best of their ability. Thanks everyone, soon I’m next 😉😉

I had a excellent experience at BRSC especially Glenda IV nurse was amazing. Usually I dread getting an IV put in but I was pleasantly surprised, she numbed the area and stuck it in while diverting my attention! Thanks a bunch, Mark