Philadelphia Surgery Center

I had 2 procedures done today at the surgery center. I was a lil nervous but was quickly put at ease by the care and compassion from everyone there. My nurses were amazing especially during the procedure ( I was awake). From the time i walked in until the time i left I was treated with kindness,compassion and respect. They were all so friendly and helped me get through my nervousness. I would definitely recommend this center-I couldn't have asked for better care ! Dr Purewall is one of the best -so gentle and explained everything as he was performing the procedures.

The NICEST staff, everyone put us at ease before, during, and after my husband's procedure. They walked us through every step and kept me in the loop with how he was doing and what to expect after. Thank you!!

The people that made the appointment were nice and customer service oriented. Julie however the person at the front desk that was checking me in unprofessional, rude and even tried to argue with me. I’m here because I’m in pain while she’s sitting I told her after standing for about 15 minutes and coming back to return a form. I express that I’m in a great deal of pain. She says just one more minute. I know my limitations so I sit. She storms around the desk and tells me she needs a urine to see if I’m pregnant. I express again that I don’t believe that is possible. She continues to be insensitive and unprofessional and calling me by my first name. No respect what so ever. If I wasn’t in the degree of pain I would have left. I also took off work early for this appointment. At this point I’m done arguing I tell her I’ll try the urine but she’s so engaged with trying to argue with me she couldn’t even heard . I go into the bathroom come out and she says is there something in there ? Again so very unprofessional and all the reviews show they had similar horrible experiences. One year later I have to circle back and give an update. After my bad experience the next time I came things were in excellent place. There are now more accommodations for disabled people and people experiencing high levels of pain. The staff is is phenomenal, they listen, they make sure you’re listening and understand what’s going on and it’s a warm environment to help you get through a challenging moment or in my case moments. I also have to say that now Julie is my go to person. If I have questions she has answers or she will find one. Dr. Purewal is a genius finds waits to treat without all those pills. I’m happy that I won’t have to return so frequently even if my problems are for life!

I had a great experience Julie was very helpful. Let me know when I was going to the back and also let me sit outside til it was my turn. Thank you Julie keep up the great work.

I like using a facility that is honest and up front with the patient. The truth goes a long ways when a patient is placing their health in the staffs hands. When you find out that the staff has been less than honest you become reluctant to use tha facility. There is always time to change a wrong to right.