Novamed Surgery Center Of Chicago Northshore

Excellent experience at Kirk Eye Center ! Everyone is very professional and kind. I had visits at both locations, Chicago and River Forest for cataract surgeries. Very efficiently run office, well organized, no waiting and there is state of the art equipment here ! Doctor Carter Kirk and his medical staff are Awesome ! I would highly recommend this place to anyone. Thank you Kirk Center !

Had cataract surgery a little over 2 years ago. My eyesight is now great. Follow up visits are very thorough. Everyone there is kind and professional. As a bonus, they have the most beautiful paintings I have ever seen.

*****WORTH THE READ****TRUST*** Last week, I accompanied my 79-year-old neighbor to a follow-up appointment for her glaucoma surgery, scheduled for September 11, 2025. During the visit, we informed the technician that she was struggling to see clearly through her prescribed glasses. Upon conducting a routine examination, the technician discovered that the prescription in the lenses was incorrect. In fact, the prescription was reversed in the lenses. (It’s worth noting that…) One week after purchasing the prescribed glasses for $130 (since their optical only accepts cash and doesn’t accept insurance), we called the optical department to inform them that she couldn’t see out of them. They assured us it was only temporary. Three weeks later, we called back and were given the same assurance. After the technician examined her eyes, the doctor came in to reexamine them. He adjusted her prescription slightly from the previous 20-minute exam and apologized for the lenses getting mixed up. He assured us that the issue would be corrected. We went to the optical department to have the glasses remade. I spoke with the optical manager and requested a refund for my 79-year-old neighbor, who had to pay $130. She wouldn’t have had to pay if they had explained that she could take her prescription to another place that would make the glasses using her insurance. I explained that the inconvenience and the fact that they remake the glasses at their expense justified the refund. The optical manager asked if we had asked the doctor for a refund, and we hadn’t because we thought the optical would handle it since the mistake was made there. She said she would ask the doctor. We waited about 15 minutes and she came back saying they couldn’t refund us, but they would correct their mistake. I expressed my dissatisfaction, but I wasn’t rude or loud. As we were leaving the store, I told my neighbor that I would write a review about the experience. The optical manager jumped up and said yes, thank you, and she was going to tell the doctor. I said okay, thanks, and she rushed to the back. My neighbor had to use the restroom, and while we were there, our friend (a Caucasian young girl) waited for us. The lady behind the desk and the optical manager (now back from the back room) said to her, “I’m sorry you had to deal with people like them.” Who are “them”? African Americans. This is a clear case of discrimination, unprofessionalism, and disrespect. Don’t patronize this establishment. Try McCarthy Eye Center in Oak Park. My parents were treated with respect and professionalism there. I could not post without giving them one star.

Thanks a million! Mom eyes are so much better! We appreciate the quick appointment, the professional services, and the easy prescription pickup service at Jewel-Osco across from to Kirk Eye Center. Mom's eye situation cleared up just as Dr. Gill said it would, in four to five days. We're grateful for the help. Be blessed! This will be our new go-to place for eyecare in the near future. 🙌

Dr Scott Kirk has been my doctor for many years. He has always been kind and thorough and recently performed cataract surgery on my eyes. Efficient, painless, and amazing results!