Loveland Surgery Center

I have no issue with the center as the care is very good. I am writing this to let everyone know that you cannot trust them when they tell you that the co-payment you make, which they literally promised me, would cover ALL charges and you will not be billed another dime is a complete lie. Within weeks after my surgery, I received a bill from the center wanting an additional "adjusted amount" When I called to clear this up, of course they denied saying anything about my co-payment the day of being the FULL amount. In fact, I was told that their team is specifically instructed not to say this, which indicated to me that most patients, like me, are receiving additional bills as well. Whatever the real policy is, just be aware that your payment at the center is probably not the final bill. By the way, in total between insurance and myself, I paid $2859 to have a splinter removed from my finger, which in procedure took less than 4 minutes.

My hand surgery was perfect and Amy was the best nurse ever.

My surgery is not for 2 months but I'm in a lot pain! I understand the Drs have their hands tied sometimes. I called afew days ago, crying because I was in so much pain but was told my Dr didn't believe in pain meds..

The staff at the center we’re amazing. They were so calm and kind. They made my surgery so smooth if I ever have a choice between going here or the hospital. I would definitely come back here thank you guys for all your help. To the nurse from Louisiana you are amazing. Your bedside manner was just the best, my recovery time with you was great. I appreciate you so much. I’m sorry I forgot your name.

I'll give them a 4 for convenience and the fact that you don't have to deal with a big hospital for an outpatient procedure. But, don't be the last patient of the day. The recovery staff must have had a long day, as they wanted to rush me out of there and get home. Not a pleasant feeling, 3 stars for that. Then came the billing, 1 star for that. Very confusing billing that comes from Phoenix, but with a mailing address in Los Angeles. They take four months to send me a bill, requesting payment in ten days. After I paid it online, they had the audacity to call me to try and collect the payment I had already made. Obviously this place is just another cog in a massive health care corp and they're really just in it for the money. Too bad, as they pass themselves off as a local-ish place with local doctors.