Loma Linda Surgical Institute

Thank you, Loma Linda surgery center. I would definitely recommend. They were a little under staffed today but it happens. The surgery team, nurses and anesthesiologist were all great. Very personable and with lots of bedside manner. The facility was very clean too. Thank you, again🥰

Horrible wait time and communication with patients.. although appointments are in place. They don’t value your time, appointment was at 10:30am. Patient wasn’t operated on until 1:45pm! I understand setbacks happen however this should be addressed during check in! Multiple patients were checked while I was waiting and not once was it said that they were running behind. 3 hrs behind!!! Would not recommend this place if you value your time.

This place is very small and too many employees working for all the clients coming in here for therapy. They have glass walls that you can see yet this woman employee told me that We can't have you looking at other clients. I felt uncomfortable because I was there for my relative and I was looking at her therapy session. If they are really concerned about other client feelings then place a sign that we can all see or pull the blinds down.

First go around with this institute there was lack of communication and organization. I was extremely unhappy and felt unsettled. I had to return for a follow up and let me just say it was flawless from start to finish. Staff were outstanding. I wanted to follow up and change my review because the improvement shows a real effort in providing quality service.

Arrived for my appointment on time the waiting room filled and emptied 3 times. The reception just kept saying your next. After 1 hour and 45 minutes I cancelled my appointment. I wouldn't bring my dying dog to this place.