Iowa Endoscopy Center

I went in today for a colonoscopy, this would was the 2nd one I have had in my life. Everything was going good, the nurses were nice and fun to talk too. I did have to wait for the Doctor to arrive. The Doctor arrived and came in to the room wearing a summer jacket and me who he was, and basically told the nurse to start giving me meds to knock me out. Well, before I knew it I was awake and the Doctor was still doing the procedure. I was in so much pain and I told the people in the room that it was hurting really bad and to please stop. I then heard him telling me that I needed to relax, and I again told them I was in pain and it was hurting really bad, and again I was told to relax, I asked them again to stop. The next thing I recall was waking up and my wife telling me that they could not continue because I was not relaxing, needless to say I am furious! All that prep, and all the time that went in to this was done for nothing, just because they could not keep me knocked out, how the HELL are you going to relax when you are having severe pain like that? They recommended that I reschedule and have it done at the hospital and get it done under anesthesia and that was it and they told me I could leave. First thing I did when I got home was call my Doctor and tell her I was done and never getting this procedure done again and there was no way that I was going to go under anesthesia just for this, because the 2 times that I have been under anesthesia, they have had a heard time waking me up and my recover rate is long. I also want to add, that I was told they were very busy and the doctor had 15 colonoscopies to do that day, so I feel that's why they pretty much pushed me out of the place because I was taking too much time. My wife said when the Doctor talked to her, he pretty much blamed the failure on me, so again I was very upset! The Doctor who did this was Doctor O'Brien. He seemed like a nice guy and I am not saying stay away from him or anything like that, I am just telling you what happened to me, but as I said, I will NEVER have one of these done again and my Doctor was not happy with what happened.

EXCELLENT IN ALL AREAS! I am always fearful of these procedures and have difficult veins. I am especially thankful when extra kindness is extended. Every part of my procedure was above my expectations. Pre-phone contact was thorough and not rushed. Check in at the center was pleasant. Nurse Connie was friendly saw that I was comfortable and not exposed more than necessary. The team of nurses worked together to provide comfort & see that my difficult veins were accommodated. Dr Iyer was great - my accompanying person confirmed although I was happily under sedation nearly all the time she was present. My follow up call provided explanations I wanted. Every part of care was prompt. I highly recommend this center.

Dr. Ramon Reyes and all the staff treated me so kindly and professionally! To say I enjoyed my colonoscopy sounds crazy but they made it an easy experience! Outside of the prep - ha!)

Was supposed to have a colonoscpy here. The procedures said they would prescribe a special liquid to drink 7 days prior to the procedure, 2 days before and trying multiple ways to contact them (email, phone, thru the portal) still the pharmacy had not received it. Gave up and drove over to cancel the appointment. Then 2 hours later they finally call back. If they can't follow their own procedure of sending the prescription I worry they might not be able to correctly do the procedure. Definitely won't schedule here again.

I was at this center waiting for 2 hours for a friend having a colonoscopy. The TV here is so loud it makes your eyeballs roll. Set to a game show. 3 different folks asked the ladies to turn it down. They refused, and cited "patient privacy". They told each of us to 'wait in the lobby' (freezing cold), if we didn't like the noise. People sat as far away as possible, but no way to get away from the awful noise. Worse customer service EVER