Greater Dayton Surgery Center

Great facility and great people, horrible billing practices. Facility requires up front payment and based on my experience and other reviews, billing practices are predatory. They overcharged me, requiring a refund - which I knew would happen and told them specifically prior to the surgery. They would have canceled the surgery if I didn't pay their full amount. The doctors practicing here (owners, I believe) are excellent, but they have privileges to practice elsewhere - Kettering, Premier, etc. Recommend having your surgeon schedule you for a different location.

Outstanding visit for Jiffy Knee Replacement. From the time we walked in until we left. The staff / nurses were awesome!! Jessica was my pre op nurse and she was awesome. Very kind. Sorry I don’t remember the post op nurse. But she was great too

Update, I received a call from the billing manager finally who told me that everything was billed correctly. Yet I have anthem on another line saying that I was not. I would never go here for another procedure. Matter of fact if I have to have something done by Dr Kim again, I'll ask for a different surgery place. Lisa being the billing manager, you handled this horribly.... The surgery experience, I should add I had 3 or 4 procedures here and it was great. The billing department is incompetent and if I handled my job this way, I'd be unemployed. I asked to have the billing manager call me. Never once received a call from the billing manager. Very poor customer service

This was my second procedure at the Greater Dayton Surgery Center and each time I was equally impressed with their professional demeanor, cleanliness of the facility and high quality of care both times. From nursing staff to surgeons and intake personnel and phone support. I understand people are concerned with cost of procedures. Because this facility is run independently by the the doctors themselves there is probably little comparison to what these costs would be in a traditional hospital setting. This fact is also the reason I believe too that the service is so exceptional. Courtney, Leslie, Anita, Tracey and the entire surgical staff were outstanding.

Very professional from beginning to end. The center was very clean and well organized the Nurses and ansthesia staff were kind and answered all my Questions thoroughly. One Nurse in particular took excellent care of me (Nicole). I had Lumber decompression Surgery with rod placement. My Surgeon was Dr. Jeffrey Hoskins and I feel he did an excellent job. I am awaiting my first follow up appointment but would highly recommend him for any spinal surgery. My only complaint is with the cost. My insurance had precertified the surgery weeks earlier and everything was in place. A few days before the surgery i get a call from the financial representatives telling me i need 3k up front or they would cancel the surgery. I didn't have it and for a couple of days I didn't think they would do the surgery. Finally after a couple of days of asking they agreed to take payments. This should have been discussed long before the surgical date. Other that that I would highly recommend this facility.