Golden Ridge Surgery Center

Excellent experience from start to finish. The staff is very friendly and made me feel at ease. Facility is clean and felt well taken care of through the process. They even found my tricky veins the first go! Shoutout to Jenny in PACU as well - she was amazing!

Be wary of paying your Medicare deductible up front to any medical service provider or medical equipment provider. Panorama Orthopedic and Spine is an orthopedic services provider in Golden, CO. Golden Ridge Asc is the facility in the same building as Panorama. I understand both entities are owned by the physician groups who work there. In January 2026, Golden Ridge ASC demanded I pay my full $283 deductible at the door prior to receiving service. When I received the Medicare claim copies, Medicare only alloted Golden Ridge $46.04, the balance of $236.96 was alloted to the Panorama doctors who cared for me. Golden Ridge then failed to report my $283 payment to Medicare and refused to share balance of the funds with the Panorama doctors, resulting in me being double-billed. I spent two months chasing a refund. Golden Ridge ignored my calls until I filed complaints with the credit card company, the BBB and Medicare Fraud. Medicare told me that I should not pay any provider all of my deductible ever, because only Medicare determines which providers receive Medicare disbursements, and Medicare also determines how much those disbursements are, not the providers themselves. I eventually received a refund for the overcharge, but the stress and lack of communication were unacceptable - very shoddy and predatory. I will not be returning to Panorama or Golden Ridge for care, and I advise all Medicare patients to wait for their official Medicare Summary Notice before paying these - or any - providers. I would also report any providers demanding my deductible up front to your PCP (or referring physicians) and to Medicare. I received excellent care from the medical providers during my procedure; but this was totally outweighed by the billing debacle aftermath.

I had an excellent experience at Golden Ridge Surgery in Golden, CO. I was dealing with significant pain and went in to see Dr. Horner for cortisone injections. From start to finish, the process was smooth, professional, and reassuring. Dr. Horner took the time to explain everything clearly, and the injections have helped me tremendously. I’m finally able to move and function without the constant pain that was holding me back. The staff was kind, efficient, and made me feel well cared for. I’m truly grateful for the relief I’ve found here and highly recommend Dr. Horner and the team at Golden Ridge Surgery.

The billing department is awful. I love my doctor but wish he didn’t use this facility. Billing sent me weekly texts reminding me I had a balance. I set up and confirmed a payment plan, and verified the initial payment went through. I checked my balance at the end of my payment plan period and my account showed a zero balance. I moved on with my life only to find out 3 months later my bill was sent collections. The billing department’s explanation was that after the first payment my insurance made an adjustment to the bill which somehow cancelled my payment plan (they have zero explanation how this happened or why I had ZERO communication from them after this happened). The problem is their system and they refuse to take accountability. Sadly it is the patient/consumer who pays for their incompetence.

— Booking surgery is a nightmare cell phone communication harassment experience to say the least. — They send a barrage of relentless night and day texts and phone calls leading up to the surgery. — Their website portal doesn’t work for updating any information or the ability to pay your bill.