Glenwood Surgical Center

My entire experience was amazing. I had major surgery and was very scared. They calmed me down, they were extremely kind, genuine and professional. Five stars to EVERY single staff member. They even sent me a get well soon card and everybody signed it. I would highly recommend this facility. Thank you Glenwood Surgery Center Team! And thank you to Dr. Tooma

I want to thank the entire staff for making my visit, a great experience. Check-in was very easy. Olivia was very welcoming and professional. Shawn, Sonal, and Jessica were exceptional and gave me the level of comfort I needed. Dr. Zhen is a master of his craft with the level of confidence every patient expects from a surgeon. Gabby was very sweet, patient and caring during the discharge process. Again, thank you GSC.

This facility demonstrated a high level of unprofessionalism. My father’s surgery time was changed three separate times while we were already in route. After he was finally checked in at 3:30 p.m., he was still waiting by 5:30 p.m. He is diabetic and had not eaten for more than 12 hours. When I approached the front desk to ask for an update, the staff members were gathered together laughing and chatting. I explained the situation and asked why my father had not yet been taken in for surgery, especially with it nearing 6:00 p.m. We were given conflicting explanations—first that surgeries sometimes take longer than expected, and then that the operating room had been “cleaning” for the past two hours. When I asked for clarification, one staff member, Vianey, rolled her eyes, called another employee over, and walked away. Based on this experience, I do not recommend scheduling procedures at this facility. I suggest making the drive to UC San Diego, where the staff has consistently shown professionalism and respect. I will be filing a formal complaint regarding this incident.

Awesome Service everyone is very professional on this place , im recovery after a surgery and came to get stitches removed and nurse did a beautiful job pulling out… i check the reviews from previous patients and yes very professional Surgery Center … The entrance is located close to magnolia ave …

Making you show up 90 minutes early for a procedure is ridiculous, especially when they are running over an hour late so you spend a good 2 hours just sitting in a waiting room. However, ever single person that I interacted with was great. Kind and friendly nurses and staff really made all the difference