Eye Center Of Northern Colorado Surgery Center

My optometrist referred me to this office, so I scheduled an appointment weeks in advance and clearly explained the specific surgical procedure I wanted to explore. I drove 1½ hours for the appointment. At check-in, I was again asked the reason for my visit and provided the same detailed explanation. After waiting 40 minutes past my scheduled time, I was taken to a room and asked yet again why I was there. Shortly after, the doctor came in, briefly mentioned his recent trip to Vail, performed a very cursory exam, and informed me that although the practice has surgeons who perform the procedure I was seeking, he only performs cataract surgeries. I was told I would need to reschedule with someone else. After a long drive and extended wait, this was disappointing and colossal waste of my afternoon. I was then released into rush hour traffic for the 1½-hour drive home. The one star rating is because I did get to enjoy a beautiful sunset on the way back. No reschedule needed, thank you.

My cataract surgery and everyone there were great during and after the procedure minus a mix up with scheduling that delayed my procedure, which was irritating especially when I emailed to confirm details and never received a reply back. Oh well water under that bridge. My issue has completely come with billing and insurance and coop billing after the fact. I let them know from the start I had reached my max out of pocket for the year but was still required to pay my appt copays. Which ended up all being covered. In September and October. My procedures were all also covered in November, thus all the money I have paid them - I should be able refunded. I have called a left multiple voicemails with their third party insurance refund voicemail ( for over 2 months now) no call back. I have called the billing department directly and been told I would get a call back from whomever Dominic’s supv is, never happened. At this point you all have had my money for months and I will be engaging counsel because I should be charging interest on you holding it. This all could have easily been handled with call prior to surgery to my insurance to see what they would cover and you all already knew they were covering my appts but still had me pay anyway. One star for all the hassles post op 5 stars for the actual procedure etc.

My cararact surgery was very successful! I paid extra for the LASIK correction of my astigmatism and now my vision is better than 20/20. I’m very pleased with the expertise and care I received from Dr Randall Smith.

I very recently had a procedure done here and I can tell you i was impressed. It went so smoothly from check-in, preop, procedure, to discharge I got home and wondered if the events had even taken place. I believe my anesthesiologist’s name was Kim and i also believeshe held my hand the entire time. The preop nurses, Katelyn (sp) and Cory had my leads hooked up and the IV in within seconds. Dr. Reistad was spot on and had the procedure done before the heated blanket cooled! This place is awesome.

I have been very happy with the care I get at the Eye Center of Northern Colorado. Doctor Gange and his staff are the best and they provide excellent care. They are very busy on eye shot days but they always take time to answer any questions I have and explain things to in a way that I understand. The office staff are very friendly and helpful. I couldn’t be more pleased with their service.