Delaware Eye Surgery Center

I had a great experience at my yearly check-up. I was taken back on time for my appointment. The tech Kennedy was wonderful very knowledgeable ans kind made me feel very at ease throughout my exam. I saw Dr. Schmidt who was very nice. Usually I see Dr Curry he was out that day. I was in out with an hour. I appreciated that. I scheduled my next yearly appointment with a very nice friendly front desk person. I've been a patient of Delaware Eye since 2014, my husband is also a patient there.

Excellent service. Knowledgeable staff. Very patient and answered every question! Busy office but wait times were better than average and staff were friendly, cheerful and polite. The medical end is top rated. My only tweak is on the optical end... perhaps an AFFORDABLE line of Eyewear and maybe repairs on client's existing Eyewear instead of exclusively expensive designer fashions. Would love to see a reputable place carry SEVERAL cute lines of AFFORDABLE dependable eyewear as well!

The eye clinic saw me immodestly due to an urgent matter. The front desk clerk was kind and tjouhfull. Also Danny was helpful (she always is! And she has a beautiful smile) the medical assistant to Dr. Schmidt was helpful at walked me through the steps of procedures.

This was my second visit to this office, and unfortunately I experienced significant wait times both times. My most recent appointment was scheduled for 12:40pm, and I wasn’t seen by Dr. Schmidt until 1:30pm. I understand that delays can happen, but waiting nearly an hour past my scheduled time—especially on more than one occasion—is frustrating. It also appeared that my appointment began around the same time the doctor was scheduled for lunch, which made the delay even more concerning. Once I was finally seen by Dr. Schmidt, I asked if there was anything I could do in the future to better align my appointment time with when I would actually be seen. During that conversation, he stated that “waiting an hour is normal.” The response felt dismissive and lacked empathy. Rather than acknowledging the inconvenience or helping deescalate the situation, the interaction came across as unprofessional.

I have been going to the Delaware Eye Institute for many years. The staff is very kind and professional. They do their best to get you examined thoroughly and out the door as quickly as possible. Sometimes there is a wait, but they do their best. The only negative thing I can say is someone in scheduling messed up my last appointment by scheduling me with the wrong Doctor, so I had to pay a fee. I wasn't happy about that at all. I expressed it to the young lady who checked me in. She did try to do something to help avoid the fee, but it was a fail. I was told to make sure I tell them to schedule me with the correct doctor for next year's visit. I've never had to do that before. I would have given 5 🌟's prior to my most recent experience.