Crown Point Surgical Suites

Beautiful facility. Marble floors & columns. Multi business office building. Very nice.

Had my procedure done yesterday. The facilities were super clean and modern. From the moment I pulled in this staff was nothing short of amazing!! My nurses were phenomenal, EVERYTHING was explained to me and every question I had, even if it was trivial, was answered thoroughly and thoughtfully. I'm allergic to A LOT of medications and they made sure I was accommodated very well. My pain level was managed expertly. My post op nurse Lindsay (sp) was the best, she even gave me extra Lorna Doone cookies 😁. If I ever need another procedure, I HOPE it is at this facility.

Was called to Go through medical history prior to a surgical procedure,, when listing my allergic reactions , the person said she didn’t know if the anesthesiologist would want to work with me . Makes you immediately question their qualifications. . The medication I listed are from my RA and have nothing to do with surgery.. I have allergic reactions to things like vaccines and biological medicine , I do have allergy to shellfish .. which I disclosed .. she made it seem like the anesthesiologist wasn’t Capable of dealing with people that have allergies.. also , the facility wasn’t prepared if a patient had an allergic reaction to something they use .. she was most condescending.. said I needed to call a cardiologist and my primary doctor to get clearance to have surgery . I explained I had several surgeries within the last couple years and they could contact that surgeon , she wasn’t interested . I would never recommend this place for the way I was treated during the initial phone evacuation.. poor patient relation ..

Awesome staff

I had an extremely disappointing experience with Crown Point Surgical Suites. I provided CPR-related services in good faith during a time they were in need, with the understanding that payment would be issued the same day. Instead, I went nearly 11 weeks without being paid. Throughout that time, I was repeatedly told that my check was “in the mail” and “about five days away”—multiple times. None of those statements were accurate. Communication was inconsistent, and I was forced to follow up again and again just to get basic updates. The process became unnecessarily complicated, with different individuals giving conflicting information and requiring me to jump through additional hoops to resolve something that should have been straightforward. Their internal handling of invoices and payments appears disorganized at best. I was also informed that payment processing involved an out-of-state agency, which only added to the confusion and delays. The lack of accountability and transparency was frustrating and unprofessional. What’s even more concerning is that during my time working with them, there appeared to be gaps in CPR certifications and compliance—something that should never be taken lightly in a medical setting. Overall, this was a complete breakdown in professionalism, communication, and basic business integrity. Based on my experience, I would strongly caution others before working with or trusting this organization.