California Eye Clinic

Come here for one medical issue for more than 10 times. Each time I came 15mins early for the appointment, but I always have to wait an hour or more for a 2mins or less not even see able to see the Dr. I am not sure why they need to schedule appt many times and ask you to come so many times. I think they overbook a lot. Never on time for your scheduled appt.

If I could give zero stars I would. This place needs to be reported. As you can see their own employees, do not have a good time working here, And they have a one star rating on health grade. Do you research before you make this your clinic!

I took my son for his eye exam. I receive a bill for $280. I call the billing department to clarify the bill because my son has full insurance. I never got an answer. I call about 30 times never got an answer. I called the mainline. They said they cannot help me. I called the front desk. I called the other offices that they have they said the best they can do is Connect me directly, but as always, the billing department never answer I left them again a message. They never answer one time I was able to get through them a lady the answer and told me she was gonna look into Call me back but she never did until about a year later still receiving a bill for $280. I no longer take my son to his exams because I do not want to receive another bill and I get no help from the eye clinic and I called them and asked them any questions About it the front desk Gets very rude to the point that I feel like I am in the wrong for wanting answers I will really not recommend anyone this clinic Plus, my child is autistic It’s hard to deal with him and they get really upset When they have to do his exam class if you have an appointment At one, you’re lucky if you’ve been seen by By 2 or 230 they always running late This clinic is always a bad experience all the way

I have been going to this eye clinic since I moved to Antioch in 1998. I've had 3 different doctors here during that time and I have had no complaints. My most recent visit was just 3 weeks ago, my doctor is Dr. Lee. He is great. He makes you feel at ease and explains everything. Can't wait to pick out my new glasses. Last time I got some Tom Ford frames - LOVE, LOVE, LOVE and you can always go back into the Optician to get your glasses adjusted anytime free of charge. I prefer getting my glasses through California Eye Clinic's optical department, it may be a few dollars more, but the quality and service cannot be beat.

My husband had a 9:00 eye test appointment and we arrived early, registered and sat in a he waiting room for 45 mins. When my husband inquired about why, the told him the testing machine wasn’t working! They made no effort to inform us of any problems! The staff was not concerned about our time! Dry bad customer service! Not the first time